Partial disruption of GoFormz services

Incident Report for GoFormz

Resolved

This incident has been resolved.

Posted Sep 18, 2019 - 11:31 PDT

Monitoring

At approximately 7:24 AM PDT, GoFormz's authentication and permissions services began experiencing degraded performance causing outages with some GoFormz features including login, API, form loading, and workflows. The GoFormz engineering team performed immediate restart actions and all services are back to full functionality as of approximately 7:50 AM PDT. We are continuing to monitor this issue.

Posted Sep 17, 2019 - 07:59 PDT

This incident affected: Web App, Automated Workflows, API (v2), and Mobile Sync API.