Degraded Performance with GoFormz Public API

Incident Report for GoFormz

Resolved

This incident has been resolved.
Posted Feb 26, 2020 - 15:58 PST

Update

We are continuing to monitor for any further issues.
Posted Feb 26, 2020 - 15:57 PST

Monitoring

GoFormz's Public API services have returned to normal operation. We will continue to monitor our API services throughout evening (PST) and update this incident as status changes.
Posted Feb 26, 2020 - 15:15 PST

Investigating

GoFormz's Public API is experiencing degraded performance with multiple end points. After up scaling and restarting API services, errors continue to persist. GoFormz engineering is performing troubleshooting procedures to mitigate the issues. We will provide an update as soon as possible.
Posted Feb 26, 2020 - 12:38 PST
This incident affected: Web App, Automated Workflows, and API (v2).