GoFormz’s SMS/Text delivery option for Public Form links experienced instability due to misuse by fraudulent accounts. As a result, the text service supporting this function was temporarily suspended.
Timeframe of Impact
Intermittent outages between 5/30/23 8pm PT to 6/2/23 9am PT
Who was this impacted?
The GoFormz team took and is continuing to take several mitigating actions to return to operational service and ensure this does not occur again including:
The Workflow Create Public Form Step has been returned to full operational status.
Sending a Public Form as a text message will remain unavailable when using the Create Public Form modal in the web application as we continue to take additional measures that prevent similar abuse. We expect this functionality to be returned in the near future.