Interrupted Performance due to Datacenter Outage

Incident Report for GoFormz

Resolved

This incident has been resolved.

Posted Dec 27, 2024 - 09:44 PST

Monitoring

As of 9:22 PM PST, all functionality on the GoFormz platform has been restored.
Our engineers are continuing to investigate any potential impacts on our system.
An ongoing incident at the Azure Datacenter persists, and we will continue to monitor our system's performance closely.

Posted Dec 27, 2024 - 09:06 PST

Identified

From Azure's Engineers: Starting at 18:44 UTC on 26 Dec 2024, there was a power incident in a portion of South Central US AZ03 which impacted one of the three physical AZ, affecting multiple services. We are currently investigating and attempting to restore the service

More Info available at Azure's status page - https://azure.status.microsoft/en-us/status

Posted Dec 26, 2024 - 13:20 PST

Investigating

We are experiencing interrupted performance throughout several areas of the platform, due to a power outage impacting several Azure Datacenters. We will continue to monitor performance and availability.

More Info available at Azure's status page - https://azure.status.microsoft/en-us/status

Posted Dec 26, 2024 - 13:12 PST

This incident affected: Web App, Automated Workflows, API (v2), and Mobile Sync API.