Postmortem -
Read details
Aug 26, 09:20 PDT
Resolved -
This incident has been resolved. We will share a post-mortem shortly.
Aug 26, 08:52 PDT
Monitoring -
A fix has been implemented and released to the mobile app stores (Android and iOS). Please update to the latest mobile app version: 4.0.1395.
Users must update to this mobile app version to resolve the issue on their device. We are continuing to monitor, and we will share a post-mortem shortly.
Aug 25, 12:51 PDT
Identified -
We’ve identified a bug affecting checkbox fields on forms in the mobile app. Following last week’s app update (August 21 for Android, August 22 for iOS), checkbox and checkbox group values may show the incorrect value after form completion.
This affects all users who are using the mobile app version 4.0.1391 and have completed forms with checkboxes since their respective app releases last week. We are actively working on a fix and will provide an update as soon as a resolution is available.
Aug 25, 08:50 PDT