Degraded Performance of Web App Login services and Workflow expected behavior
Incident Report for GoFormz
Resolved
This incident has been resolved. A postmortem update detailing the resolution will be issued next week.
Posted Mar 21, 2024 - 13:20 PDT
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Mar 20, 2024 - 13:27 PDT
Identified
GoFormz is currently experiencing two issues impacting our workflow and login services for some customers:

Issue 1: Certain workflows are modifying forms unintentionally when executed.
Issue 2: Some users attempting to access the GoFormz Web App are experiencing login issues preventing them from moving forward into the app

We have identified the source of both issues and are taking steps to resolve them as quickly as possible.
Posted Mar 20, 2024 - 10:08 PDT
This incident affected: Web App and Automated Workflows.