Partial disruption to account login

Incident Report for GoFormz

Resolved

After successful code rollback, all services have remained stable.

Posted Nov 19, 2019 - 15:00 PST

Monitoring

Account services and related services have returned to normal after a rollback from a failed code release. We will continue monitoring services throughout the day.

Posted Nov 19, 2019 - 11:46 PST

Investigating

We are currently experiencing an issue with our Account services that can impact login (mobile and web) and some website functions. We will update this message as the issue progresses.

Posted Nov 19, 2019 - 10:55 PST

This incident affected: Web App and Mobile Sync API.