PDF Service degraded performance

Incident Report for GoFormz

Resolved

This incident has been resolved.

Posted Oct 25, 2019 - 10:48 PDT

Monitoring

GoFormz engineering has implemented a configuration change and our PDF services have stabilized. Although PDF creation and email delivery has returned to normal operations, we continue to monitor these systems.

Posted Oct 24, 2019 - 15:50 PDT

Identified

GoFormz engineering is working to mitigate platform issues involving PDF creation and delivery via email. We will update this status as services stabilize.

Posted Oct 24, 2019 - 08:41 PDT

This incident affected: Web App and API (v2).